Legal Document

kx8 Terms and Conditions

This document sets out the legal terms that apply to the use of all services on the kx8 platform. Please read each section carefully before using the service.

Last updated: June 2025
Age requirement: 21+
Language: Bengali

Important: These terms and conditions were last revised in June 2025. Continuing to use the service after any revision means you have accepted the updated terms.

Section 01

General Terms

kx8 is an online entertainment and sports betting platform that provides casino games, sports betting and live dealer services for Bangladeshi users. In this document, "kx8", "platform", "service" or "website" refers to all digital services provided by kx8.

These terms and conditions ("Terms") form a legal agreement between the kx8 platform and the user ("member"). Accessing the site, creating an account or using any service constitutes full acceptance of these terms. If you do not agree with any term, please refrain from using the service.

These terms are written in Bengali and are specifically designed for Bangladeshi users. All monetary amounts stated here are displayed in Bangladeshi Taka (৳).

kx8 reserves the right to amend these terms at any time. A notice will be posted on the platform for any significant changes. Continued use of the service after any amendment means you have accepted the revised terms.

Section 02

Account Registration

To become a member of kx8, each user must create an account. The following information must be provided accurately during registration:

  • Full name (as per national ID card or passport)
  • Date of birth
  • Active mobile number
  • Valid email address
  • A strong password

Each person may operate only one account. Creating more than one account by the same person is strictly prohibited and may result in account closure.

kx8 may at any time request copies of identity documents, bills or other records to verify the information provided during registration. If required documents are not submitted, account activity may be restricted.

If an account is opened with incorrect or false information, the account may be cancelled and any transactions or winnings in that account may be forfeited.

Section 03

Age and Eligibility

All services on kx8 are for persons aged 21 or above only. Creating an account or using the service by anyone under this age is strictly prohibited.

Age must be stated accurately at the time of registration. kx8 may request a national ID card or other government-issued document as part of the age verification process. kx8 reserves the right to hold withdrawal processing until age verification is complete.

If a minor is found to have created or used an account, the account will be closed immediately and all balances will be handled in accordance with applicable law.

In addition, to use the service a member must be a permanent citizen or resident of Bangladesh and must have the legal capacity to conduct financial transactions in their own name.

Section 04

Account Security

It is entirely your responsibility to keep your account login details — username and password — confidential. This information must not be shared with any other person.

You are responsible for all activity carried out from your account. If you notice any unauthorised access or suspicious activity, inform the kx8 support team immediately. kx8 recommends using a strong password and changing it regularly.

Allowing any third party to use your account or placing bets on behalf of someone else is strictly prohibited. If such activity is detected, the account may be permanently closed.

OTP Verification

To ensure security, an OTP may be sent to your registered mobile number during certain sensitive actions — such as withdrawals or password changes. Never share this OTP with any kx8 representative.

Section 05

Deposits and Withdrawals

The following methods may be used for transactions on kx8:

Transaction Type Method Minimum Amount
Deposit bKash, Nagad, Rocket, Bank Transfer ৳200
Withdrawal bKash, Nagad, Rocket, Bank Transfer ৳500

For bank transfers, major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank are supported. All withdrawals are generally processed within 30 minutes to 3 hours.

It is preferable for deposit and withdrawal methods to be the same — withdrawals should be made using the same method used for the deposit. This policy is strictly followed as part of fraud prevention.

kx8 reserves the right to hold large withdrawals until verification is complete. Additional information or documents may be requested for suspicious transactions.

Transaction Responsibility

The payment method linked to the account must be registered in the member's own name. Transactions from a third party's wallet or bank account are not permitted.

Section 06

Bonuses and Promotional Offers

kx8 offers various bonuses and promotional offers from time to time. Each offer has its own terms, which are set out in detail on the relevant promotion page. A summary of the main bonus terms is given below:

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. Example: depositing ৳1,000 adds ৳1,000 in bonus, giving a total balance of ৳2,000. Before withdrawing the bonus, the full wagering requirement must be met: 10 times the bonus amount — meaning ৳1,000 in bonus requires ৳10,000 in wagers.

Weekly and Other Bonuses

  • kx8 Weekly Reload Bonus: 30% of deposit, up to ৳10,000, wagering 15x, minimum deposit ৳200.
  • kx8 Friday Deposit Reward: 50% of deposit, up to ৳15,000, wagering 18x.
  • kx8 Sports Boost Bonus: 25% of deposit, up to ৳8,000, wagering 12x.
  • kx8 Birthday Special Gift: Up to ৳2,000, wagering 10x.
  • kx8 Refer a Friend Promotion: Up to ৳3,000, wagering 8x.

Attempting to withdraw before meeting the bonus terms may result in cancellation of the bonus. Irregular or coordinated betting activity carried out to exploit bonus offers will be subject to preventive measures.

Section 07

Betting and Gaming Rules

All betting and gaming activity on kx8 is governed by the applicable rules. Each game may have set minimum and maximum bet limits, which are shown on the relevant game page.

Sports Betting

In sports betting, odds may change until a match begins. Once a bet is confirmed, the option to cancel it is limited. If a match is cancelled or rescheduled, bets will be settled according to kx8's standard rules.

Casino Games

All casino games — slots, live casino, fishing games and table games — are operated by third-party game provider software. The results of these games are determined by a random number generator (RNG).

If a game is left incomplete due to a technical fault or disconnection, kx8 will investigate and resolve the matter. Decisions in such situations will be made based on the best available information.

Section 08

Prohibited Activities

The following activities are strictly prohibited on the kx8 platform:

  1. Operating more than one account by the same person.
  2. Placing opposing bets strategically to exploit bonus offers.
  3. Accessing the service using hacking, scripts or automated software.
  4. Using another member's identity or attempting to access their account.
  5. Using the platform for money laundering or handling illegal funds.
  6. Attempting to gain an unfair advantage outside the rules of a game.
  7. Threatening or harassing kx8 staff.
  8. Exploiting technical vulnerabilities of the platform to gain an unfair advantage.

If any of the above activities are detected, the account may be closed and the balance forfeited without prior notice. Where necessary, the relevant law enforcement authorities will be informed.

Section 09

Account Suspension and Closure

kx8 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

  • Breach of terms and conditions.
  • Failure to complete identity verification.
  • Suspicious or fraudulent activity.
  • Extended period of inactivity.
  • The member's own request.

A member may also close their account at any time. In that case, any withdrawable balance in the account will be returned in instalments or as a lump sum, subject to applicable conditions.

If you have any objection to the closure of your account, please contact the kx8 support team via 24/7 live chat or email.

Section 10

Information and Privacy

kx8 places the highest importance on protecting members' personal information. For details on how information is collected, stored and used, please read our Privacy Policy, which explains all aspects of data protection in full.

Members' information will not be shared with third parties, except in response to a lawful request from law enforcement authorities. All data is transmitted and stored securely using SSL encryption.

You have control over your cookie preferences and how your information is used. Please visit the privacy policy page for full details.

Section 11

Responsible Gaming

kx8 believes gaming is a form of entertainment, not a source of income. We encourage members to stay aware and play within their means. If you have concerns about gaming behaviour — your own or a family member's — helpful information and limit-setting tools are available on our Responsible Gaming page.

kx8 can provide deposit limits, bet limits and self-exclusion options at a member's request. Contact the 24/7 support team for any assistance related to these features.

Ensuring that every member is at least 21 years old is not just a legal requirement — it is an essential part of responsible gaming practice.

Section 12

Changes and Updates to Terms

kx8 reserves the right to amend these terms and conditions at any time. After any change, the updated date will be noted at the top of the page.

For significant changes, members will be notified via their registered email or a notice on the platform. Continued use of the service after revised terms are published means you have automatically accepted the new terms.

To learn more about us and understand the history and goals of the platform, visit our About Us page.

Section 13

Dispute Resolution

If you have any objection or complaint, please contact the kx8 customer support team first. Our team provides support in Bengali and English via live chat and email, 24 hours a day, 7 days a week.

If the issue is not resolved with the support team, it will be escalated for review at a higher level. kx8 takes all complaints seriously and tries to resolve them as quickly as possible.

For quick answers to common questions and issues, visit our Frequently Asked Questions (FAQ) section — it covers many questions about accounts, payments, and gaming all in one place.

If any clause of these terms and conditions is found to be unenforceable for any reason, the remaining clauses will continue to be in effect. The entire terms and conditions will not be voided.